What is PayFit Copilot for Employees?
It's an AI-powered assistant available 24/7 that gives instant, personalised answers to all payroll and HR questions, in complete confidentiality. Whether there's confusion about a deduction on a payslip, questions about the holiday balance, or curiosity about tax, PayFit Copilot for Employees is here to help.
What makes PayFit Copilot for Employees different?
PayFit Copilot has access to the employee's context. This means employees can get precise, relevant answers based on their actual data, not generic information.
Conversations with PayFit Copilot for Employees are 100% private and never shared with HR teams, managers, or anyone else. It's a judgment-free space where employees can ask those questions they've been hesitant to bring up.
Research shows that 40% of employees have given up on asking HR questions due to fear of bothering them, long wait times, or worry about asking "stupid questions".
With PayFit Copilot for Employees, those barriers disappear. Employees can ask freely, get instant answers, and stay informed about their employment.
How to Access PayFit Copilot for Employees
Employees can reach PayFit Copilot directly from their employee space, through a dedicated entry point called PayFit Copilot available under the main menu.
Tips for Using PayFit Copilot for Employees Effectively
To get the most helpful answers from PayFit Copilot for Employees, here are some tips:
Ask clear, specific questions and be clear about what's needed.
For example: "Why is my net pay lower this month?" Rather than "Question about my pay"
Note: While PayFit Copilot for Employees already has access to employment data, avoid entering unnecessary sensitive information like bank details.Ask One Question at a Time
PayFit Copilot for Employees works best when focusing on one topic. If there are multiple unrelated questions, ask them separately for the clearest answers.Write Naturally, as You Would Speak to a Colleague
PayFit Copilot for Employees understands conversational language. Type as if talking to a trusted colleague.
Example: "I'm confused about the pension contribution on my payslip" or "Can you explain my sick pay entitlement?"
Note: PayFit Copilot for Employees is conversational, so feel free to ask for follow-ups, request clarification, or ask for answers to be rephrased.
What can PayFit Copilot for Employees be used for?
Learn About Benefits and Employment Rights
PayFit Copilot for Employees isn't just about checking numbers. It can explain employment terms, entitlements, and company policies.
Try questions like: "How does maternity leave work?" Or “How does pension work?”
Get Step-by-Step Instructions
If help is needed to complete a task on the platform, PayFit Copilot for Employees can guide you through each step.
Example: How do I request annual leave?" Or "How do I download my P60?"
Ask About Personal Employment Details
Since PayFit Copilot for Employees has access to contracts, payslips, and absence records, employees can ask specific questions about their own information.
Example: How much holiday do I have left?" Or "What were my deductions last month?"
Common examples of questions it can help with :
"How much annual leave do I have remaining?"
"Why was my pay different this month compared to last month?"
"What happens to my pay if I'm off sick?"
"When will I receive my next payslip?"
"How do I access my P60?"
"What are my pension contributions?"
"What is my current salary and when is my next review?"
Why Use PayFit Copilot for Employees?
PayFit Copilot for Employees removes the barriers that have kept employees from getting the answers they need. Here's why it's valuable:
Answers tailored to each employee and their company
Ask anything, anytime in complete confidentiality
A judgment-free zone where every question is welcome
Instant responses with no waiting
What PayFit Copilot for Employees Can't Do
PayFit Copilot for Employees can't answer many questions very quickly. However, it doesn't replace HR teams or managers, who are still there to help. For complex employment or personal situations, or if there's uncertainty about PayFit Copilot for Employees' answers, employees should reach out to their HR team or managers.
When using PayFit Copilot for Employees, keep in mind:
It cannot make changes: While it can explain how to do things, it can't submit requests, update details, or make changes to the platform.
It cannot provide legal advice: It provides information but cannot offer legal guidance. For legal matters, consult with HR or a professional advisor
Complex situations need HR: For highly complex or unique circumstances (such as grievances, disciplinary matters, or sensitive personal situations), please contact your HR department.
Privacy & Security Considerations
At PayFit, keeping data safe and conversations private is a top priority.
Here's what to know:
100% confidential by design: All conversations are private and never shared with HR, managers, or anyone else in the company. Questions and discussions remain completely confidential.
Data stays secure: All information shared with PayFit Copilot for Employees stays private and secure. Information is never shared with external AI systems or third-party companies. AI is not trained on conversations.
Contextual data access: PayFit Copilot for Employees has access to contract, payslip, and absence information to provide accurate, personalised answers. This data is used solely to help employees and remains confidential.