To view your billing information, from the left, choose Access & emails, then Billing.
In this section, you'll find:
Your price plan, i.e. Light, Standard or Premium,
The number of employees you're billed for,
Your next billing date and amount,
Other contractual details about your PayFit subscription including your payment method and billing address.
To view an invoice, click the Download button next to the relevant invoice.
The status of your invoice may be:
Processing payment: Your invoice is issued, but the payment has not yet been taken from your bank account.
Payment made: Your payment has been received by PayFit.
Understanding your PayFit invoice
FAQs
When do my invoices appear on the PayFit app?
Your PayFit invoices will appear in your account on the 15th of the following month.
The main admin on your account will also receive a copy via email. If you'd like to change the email address this is sent to, please get in touch.
Example
Your July invoice will appear in your account on 15th August.
How do I set up a direct debit to pay my invoices?
You'll need to complete a GoCardless mandate.
When does the payment leave my account?
The Direct Debit for the previous month's payroll will leave your account on the 15th of the following month.
Example
Your July invoice will appear in your account on 15th August.
Your Direct Debit will be taken on 15th September.