To access PayFit, you'll need to log in. There are four user types that can log in to a PayFit account. They are:
Administrator: manage the company payroll
Accountant: access financial information and documents
Manager: manage team absence requests, expense requests, etc.
Employee: access payslips, payroll documents, leaves and expenses
If you have trouble logging in, please follow the instructions below that match your situation.
Tip: If you're not yet a PayFit customer and would like to learn more about our payroll software, find out more at www.payfit.com.
I can't add my biometric data
If you encountered a problem entering your biometric data while creating your account, please restart your account creation. To do this, click the link in your invitation email again.
Biometric registration can fail due to network issues. If you continue to have problems registering your data, click Try again later. You'll be prompted again to register your biometric data in a few days. For more information about setting up two-factor authentication (2FA), please refer to our Help Centre article.
I haven't logged in to my PayFit account since May 2023
Please click Forgotten password to reset your password.
No admins at my company can log in
Please contact PayFit support.
Still having trouble logging in?
If none of the above situations apply, you might fall into one of the following scenarios:
My company uses PayFit, I have an account, but I can't log in
My company uses PayFit, but I've left the company
My company no longer uses PayFit
I didn't activate my account within 30 days of receiving my invite
I'm not sure if I have a PayFit login
To solve this, first, use the Forgotten password option. If you don't receive an email, or still can't log in, contact a PayFit administrator at your company. They can:
Tell you if you've activated your account already,
Tell you which email address you registered with
Send a new invitation to activate your account
Disable your activated account and re-invite you with a new email address
Your administrator can use the instructions in the following Help Centre articles to manage your PayFit account: