Only clients under our Premium plan have access to Peer feedback.
The review campaign module is available under Performance & Engagement > Review campaigns. Only admins can enable peer feedback within a review, and access all submitted feedback. Managers can choose peers for each review and read the feedback provided. Peers are only able to write feedback, while reviewees cannot view their peer feedback.
1. Administrators: configure and manage peer questions
When setting up a review campaign, you can choose to have certain questions answered by a colleague (a peer) rather than by the employee themselves.
You can create or edit your review campaign and then go to the Questions step.
Under the Who can answer? section, select Peer
Important to note
The evaluators you've assigned (managers) will choose which peers answer these questions for each employee they're reviewing.
If an evaluator doesn't have Manager access in PayFit, the peer feedback feature won't be available to them.
Each evaluator decides whether to use peer questions for the people they're reviewing—it's optional.
Save your changes, then click Set deadlines to move to the next step.
The date you choose in the Manager deadline field is also the deadline by which peers need to submit their responses by. Once you're happy, click Schedule.
Track peer feedback
Once your campaign is live, you can monitor responses, including feedback from peers.
Go to Performance & Engagement > Review campaigns. Find your campaign and, in the Actions column, click Open campaign. You'll see an overview of the results. To focus specifically on peer questions, go to the By questions tab and filter the Addressed to column to show questions addressed to peers.
2. Manager (evaluator): Selecting peers and viewing their feedback
As a manager conducting reviews, you're responsible for choosing which colleagues (peers) will provide feedback on the employees you're reviewing but only for questions the Administrator has set up as peer questions.
Select peers
Go to your Manager area under Performance & Engagement. In the All or Reviews tab, click Select peers for [employee name] for each relevant employee.
Click Select peers, choose one or more colleagues, then click Notify peers. They'll receive an email asking them to share their feedback.
You can skip this step if you prefer not to collect peer feedback for a particular employee, just click Skip this step. You can come back later to add peers. However, once a peer has been notified, you won't be able to remove them from the list.
View peer responses
When peers submit their feedback, you'll be able to see it in your Manager area under Performance & Engagement. In the All or Reviews tab, click Open [employee name]'s document. Click Complete [employee name]'s review. Complete your own questions if you haven't already, then scroll to the Peer feedback section to read responses.
3. Peer: share your feedback
If you've been asked to provide peer feedback, you'll receive an email inviting you to share your thoughts on working with a colleague.
To do so, access the email, click Share my feedback, answer the question(s), then click Share my feedback.
Your feedback is confidential. It's only visible to the employee's manager (or evaluator) and the PayFit account administrator. The colleague you're giving feedback about won't see what you've written.
4. Employee being reviewed
As an employee under review, you won't have access to the feedback your peers have shared about you. This feedback is only visible to your manager (or evaluator) and the PayFit account administrator.