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The interview and performance review module for administrators

Rebecca Russell avatar
Written by Rebecca Russell
Updated over 2 weeks ago

With this module, PayFit supports you in setting up and monitoring interview campaigns such as end of probation and performance review. Since there are no mandatory interviews in the UK, we have identified the most common and created templates for

  • Performance Review

  • Exit interview

  • End-of-trial period

What is the difference between the 1:1 module and the performance review module?

The module for creating recurring meetings (1:1) should not be confused with the module for managing interviews and performance. These modules are complementary.

The 1:1 module, for example, allows managers to be closer to their teams, to take their well-being into account and to avoid discovering certain elements during the annual performance reviews.

Please note: The performance review module is only available for employees with an active contract in your PayFit payroll. It is not accessible to contractors or international employees.

Where is the interview and performance review module on PayFit?

The module is accessible from the Administrator area, in the Performance & Engagement and then Performance Review.

Only the administrator can set up interview campaigns. When creating the campaign, they can choose the person who will then review the results of the employees. The assigned person can also add their feedback and validate the employee's self-assessment.

How to create a new campaign?

In the Performance Review section you will be able to see your current campaigns and their status, and to create a new one, simply click on New Campaign.

Choosing an interview template

You have the possibility to select the template of your choice. Once selected, you can add, modify or delete questions or start from scratch by creating your own template.

Set up the campaign

  1. Fill in the main information for the campaign (the name and an optional description).

  2. Then choose who will review the results. This person will be able to view the employee's answers, comment on them by adding their own written feedback and validate or sign the interview from their Employee space. This person can be yourself as an administrator or the manager linked to the employee via their employee record.

  • As an administrator, you will have access in both cases to the final results of the interviews from your Administrator area.

  • If the manager will review the results, please check that the manager is assigned to the employee in the organisation before you start the campaign.

  • You will still be able to change the manager assigned to an employee as long as the employee has not completed their interview.

  • If no manager is assigned to an employee on their employee record, the employee will be able to assign their manager when they complete their self-assessment from their Employee space. This choice has no impact on the link between them in PayFit but allows the employee's manager to be identified during the interview campaign. The designated manager will receive an email to review the results and sign off on the interview. If the manager refuses the assignment, the employee will be notified by email and will have to inform another manager.

3. Finally, choose the target of the campaign:

  • All employees;

  • A team or one or more collaborators.

Click on Define questions to go to the next step.

At this stage, you can still modify the model chosen in the first step by going to Template: name of template at the top of the page to browse the different templates offered by PayFit and choose a new one from the drop-down list.

From this page you can move, edit, delete or duplicate questions. Move your mouse over the question to see the options.

Create new questions by clicking on Add question at the bottom of the page. When you edit or create a new question, you must fill in several pieces of information.

What is your question?- This is the question that will be asked of the employee.

Description - You can use the description to explain the question

Who can answer?- Choose who should answer the question: the employee, the manager or both.

If it is the administrator who reviews the results of the interview, only the employee will be an option, since the manager is not involved in the campaign.

Question type - Select the type of question/answer.

  • Text question = the employee will answer with a free sentence.

  • Linear scale = the employee will drag the cursor over the proposed range.

  • Multiple choice = fill in the answers yourself, which can be selected by the employee.

  • Mood = the employee should answer the question with a mood emoji.

Additional parameters - You have two options.

  • Mandatory question = tick if an answer is mandatory for this question.

  • Allow multiple options = this option only appears if the question is a "Multiple Choice".

Don't forget to Save your changes!

Define campaign deadlines

Now define the dates related to each stage of the campaign. You can also activate reminders: employees will receive an email so that they do not forget the different steps.

At any time during the creation of the campaign, you can leave the page by clicking on Back to dashboard at the top left, and PayFit will let you either:

  • Save the draft of your campaign in order to modify it later

  • Delete the creation of this campaign altogether.

Once the campaign has been launched, how can administrators follow its progress?

To follow the progress of a campaign, go to Performance review. You will find information related to the campaigns defined during the creation. The Status column shows the progress of the employees.

Click on the three dots "..." under Actions to open or delete the campaign.

The campaign can no longer be deleted once at least one respondent has already completed and signed their self-assessment. However, you can still add or delete staff members from this interview campaign.

The top of the page shows:

  • Progress: the number of completed self-assessments (signed by staff) and those remaining;

  • The schedule: the time remaining before the end of the campaign as well as the different deadlines set up during the creation.

The lower part of the page shows the staff involved in the campaign, their team and a status column indicating the progress of the self-evaluation:

  • Self-assessment: the self-assessment has not yet been completed;

  • Feedback from the manager: the employee has completed the self-assessment, and it is now up to the manager to share the feedback;

  • Pending signature: the self-assessment still needs to be signed by the staff to be finalised.

  • Signed: the self-assessment is completed and signed.

If it is the managers who review the self-assessments, the table also shows a Manager column, with the manager attached to each employee via the employee record.

When "(n/a)" is indicated in the manager's column, this means that no manager has been assigned to the employee on their employee record.

You can add or remove an employee by clicking on the Add participants button.

Click on the three dots "..." to the right of employees who have not yet completed their self-assessment to email them.

Once the campaign has been completed, what should I do as an administrator?

When the employee has completed their assessment, click on their name to view their responses. If it is the team manager who reviews the results, you will also be able to access their final feedback.

If your interviews contain closed questions and scale questions, it is also possible to view the results in graphical form by going to the campaign and then to the question of interest.

If you are the one reviewing the results, you will receive an email reminding you to add your feedback before the end of the campaign. You can review them with the employee when you interview them.

Note that PayFit will not plan this meeting. It is up to the manager, or the employee to think about planning the exchange, which can be based on the document completed by both parties.

At the end of the interview, each party signs the document to validate it definitively. This signature has no legal value and simply closes the campaign.

If you are a non-employee administrator (you do not have a PayFit employee area), and you are assigned to review the employee's responses, you will not have to sign the employee's self-assessment. Only the employee's signature will be valid.

Once the self-assessment has been signed by both parties, the answers and returns cannot be changed.

How to export the results?

Once the interview campaign is over, you can export the final answers of your employees in Excel format. To do this, click on the "..." at the end of the line of your campaign and then on "Open the campaign".

Then click on Export assessments in the top right-hand corner to download the Excel file with all the answers.

To export the interview in a PDF format, go to the campaign and then to the evaluation of the employee whose interview you wish to export. Click on "..." under the column Action, then click on Export assessments to download the interview in PDF format.

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