All Collections
Pensions
Auto-Enrolment: Pension Letters
Auto-Enrolment: Pension Letters
Rebecca Russell avatar
Written by Rebecca Russell
Updated over a week ago


This article will outline your responsibilities as an employer when it comes to sending pension letters.

The Pensions Regulator has some handy templates you can use (linked here) if you'd like to send these out yourself.

Otherwise, you can set up your PayFit account to automatically send letters for you by following the below instructions πŸŽ‰

What are the Employer Obligations?

When an employee is automatically enrolled into a pension scheme, the employer has to send them a letter or email confirming their enrolment status.

There are 3 types of auto-enrolment letters:

  • Enrolment

  • Postponement

  • No enrolment

You must send the communication within 6 weeks of your employees start date or within 6 weeks after an employees postponement period finishes if you have chosen to do this.

Step by Step: How to automatically send pension letters to your employees via PayFit

To automatically send pension letters to your employees, please go to Access & Emails > Email Notifications > Edit.

Activate the Pension letters toggle and press save.

Once toggled on, PayFit will generate and send the pension letters on your behalf when your payroll has run.

Where to find the Pension Letters

Employers

Go to Documents > Employee Documents > Auto-Enrolment.

Employees

If enabled as above, employees will receive an email after payroll is run with a link to the relevant pension letter. Your employees will also be able to see these letters in their documents section. Click here to see how you can give your employees access to the documents section.

What does the Pension Enrolment Email contain?

Here is an Auto Enrolment Letter sent to a dummy employee. This is what is sent via email and stored in the documents section for each employee who is enrolled into the pension.

Auto Enrolment Letter

Postponement Letter

FAQs

Can I change the pension letter to my own preference?

No, the pension letters are standard and cannot be changed. If you'd prefer to personalise or change the format of the letter, you'll need to send these out yourself.

Did this answer your question?