In PayFit, there are three types of email notifications that can be sent based on your payroll information. They are:
Company: Payroll-specific notifications such as when employees have submitted leave or absence requests, or edited their personal information.
Admin: Important employee events such as birthdays and employee anniversaries, or payroll dates such as a reminder to run payroll.
Employee: Notify your employees if their P45 or pension automatic enrolment letters are ready to view.
You can customise which of the many email notifications should be sent by PayFit.
Set up company notifications
By default, company notifications are sent via email to the main administrator email address on your PayFit account. From the Company email settings section, you can disable specific notification types, or edit which admins receive those notifications.
To do this:
From the left, choose Access & emails, then Email settings.
Next to the relevant email type, click Edit.
If you'd prefer not to receive these notifications, switch off the toggle. Or to set the notifications to be sent to other admins, select the relevant admin.
Click Save changes.
Set up admin notifications
Admin notifications can remind you of employee-specific events, such as birthdays and probation periods, or payroll tasks, such as a reminder to run payroll, or make HMRC payments. Admin notifications are disabled by default.
To enable them:
From the left, choose Access & emails, then Email notifications.
In the Admin emails section, click Edit.
Enter or check the main admin email address is correct. This is who will receive the notifications.
Tip: If you have a shared payroll inbox, you might prefer to use this email address.
For the relevant events, toggle on the Activated option, then choose how far in advance you'd like to receive the notification.
Click Save.
For more information about setting up and managing admin accounts, please refer to our Help Centre article.
Set up employee notifications
In the employee notification section, you can choose whether PayFit notifies employees that their P45 is ready to view, or generate and notify your employees of their pension automatic enrolment letters.
To do this:
From the left, choose Access & emails, then Email notifications.
Under the Employee emails section, click Edit.
Toggle on the Activated option next to either of the forms you'd like your employees to be notified about.
Click Save.
Note: If you don't enable the toggle for employee emails, and don't have the employee documents section enabled in the Employee Space, you must send these documents to employees manually.
For more information about setting up the employee space, please refer to our Help Centre article.